DRS Field Technicians are responsible for installing, upgrading, and servicing DISH residential satellite systems. Prior satellite experience not required but a plus. We provide paid training to get you up to speed and enhancing your ability to earn performance bonuses quickly.

We are a cut above other employers in our industry in that we want full-time, dedicated and conscientious employees… not contractors looking to stay for a only a few weeks during a busy period. DRS prefers to hire individuals who are interested in a long-term career opportunity. Many of our Technicians have been promoted to a Field Management or Training role and have been with us for several years. Our best-performing Technicians earn between $65-85K annually!

Digital Reception Services offers our Field Technicians the following benefits:

• Stable company, Recession-Resistant Industry
• Company-provided Vehicle, Tools and Equipment – No out-of-pocket Expenses to You
• Great Earning Potential – Production-based (piece rate) pay system with numerous performance bonuses available
• Health, Dental & Life Insurance
• Tuition Reimbursement
• 401K Plan with Company Match
• Up to 10 Days Paid Vacation accrued annually
• Six (6) Paid Holidays Annually
• Up to two (2) Paid Benefit Days Annually
• Paid Training
• Uniform Program
• In most markets, your daily customer route will originate from your home several days a week, thus saving you valuable time and adding to your quality of life

As a DRS Technician, you are responsible for the installation, upgrades, and servicing of DISH Products. This is performed in the customer's home, in their presence, and without supervision.

As a DRS Tech, a typical day sets up like this:

• Calling each customer to give them a status of your estimated time of arrival and keeping them updated throughout the day
• Upon arrival, introducing yourself to the customer and confirming the scheduled work
• Evaluate job site to assess optimal placement of satellite dish and communicates with customers to review the installation process
• Troubleshoot DISH systems to determine the appropriate resolution for reported problems with usage
• Provides customer education regarding system usage
• Confirm system is working and customer's expectations have been met
• Close jobs in accordance with DRS policies and procedures
• While on-site, maintaining a safe and clean work environment

Skills of a successful DRS Tech:

• Effectively interact verbally with our customers providing an excellent customer experience for every DRS customer
• Use your problem-solving and technical skills to guarantee all work is professionally done
• Manage the administrative processes including van inventory and appropriate documentation
• Offer consultative in-home products and solutions to assist the customer, such as surge protectors or other similar items.
• Professionally maintain your company-issued vehicle
• Effectively manage your assigned inventory

Minimum Qualifications:

• Must be at Least 18 Years Old
• Valid Florida Drivers’ License*
• Excellent Driving Record
• Clean Criminal Background Check (lifetime scope on felony convictions or adjudication withheld)
• Ability to pass pre-hire physical assessment
• Drug-Free Workplace

*If you do not have a FL drivers license but have a valid license from another state you may apply but will be required to obtain a FL license prior to starting employment.

Additional Requirements:

• Willing to Work Flexible Hours, Including Weekends and Holidays. You Will Be Compensated for Overtime
• Strong Technical, Customer Service, Verbal and Writing Skills
• Basic Computer Skills
• Ability to Read and Comprehend English-only Technical Schematics, Tech Manuals and Memos
• Ability to Move Up to 75 Pounds and Lift Up to 125 Pounds
• Comfortable Working in Small Spaces and/or Various Heights including Attics, Crawl Spaces, and Under Homes
• Ability to Safely Operate a Motor Vehicle
• Ability to Climb and Work from Ladders and other Elevated Surfaces in a Safe Manner
• Maintain A Body Weight Limit of 275 lbs.(ladder safety)
• Able to Work in a Variety of Climates: Heat, Rain, Cold, Wind, etc.
• Satellite or Cable Installation Experience is a Plus, but not required
• Background Check, Motor Vehicle record check, Drug Test and Physical Demands Assessment Will Be Performed as Part of Pre-employment testing

DRS is based in Tampa, FL with work locations throughout Florida including the following cities and their surrounding areas:

• Fort Myers (Cape Coral)
• Gainesville/High Springs
• Hudson
• Jacksonville
• Lake Wales
• Ocala/Belleview
• Orlando/Sanford
• Port St. Lucie
• Tallahassee
• Tampa