Field Technician Overview

DRS Field Technicians are responsible for installing, upgrading, and servicing DISH residential satellite systems. Prior satellite experience not required but a plus. We provide paid training to get you up to speed and enhancing your ability to earn performance bonuses quickly.

We are a cut above other employers in our industry in that we want full-time, dedicated and conscientious employees… not contractors looking to stay for a only a few weeks during a busy period. DRS prefers to hire individuals who are interested in a long-term career opportunity. Many of our Technicians have been promoted to a Field Management or Training role and have been with us for several years. Our best-performing Technicians earn between $65-85K annually!

Outstanding Benefits!

Digital Reception Services offers our Field Technicians the following benefits:
  • Stable company, Recession-Resistant Industry
  • Company-provided Vehicle, Tools and Equipment – No out-of-pocket Expenses to You
  • Great Earning Potential – Production-based (piece rate) pay system with numerous performance bonuses available
  • Health, Dental & Life Insurance
  • Tuition Reimbursement
  • 401K Plan with Company Match
  • Up to 10 Days Paid Vacation accrued annually
  • Six (6) Paid Holidays Annually
  • Up to two (2) Paid Benefit Days Annually
  • Paid Training
  • Uniform Program
  • In most markets, your daily customer route will originate from your home several days a week, thus saving you valuable time and adding to your quality of life

Job Responsibilities

As a DRS Technician, you are responsible for the installation, upgrades, and servicing of DISH Products. This is performed in the customer's home, in their presence, and without supervision.

As a DRS Tech, a typical day sets up like this:
  • Calling each customer to give them a status of your estimated time of arrival and keeping them updated throughout the day
  • Upon arrival, introducing yourself to the customer and confirming the scheduled work
  • Evaluate job site to assess optimal placement of satellite dish and communicates with customers to review the installation process
  • Troubleshoot DISH systems to determine the appropriate resolution for reported problems with usage
  • Provides customer education regarding system usage
  • Confirm system is working and customer's expectations have been met
  • Close jobs in accordance with DRS policies and procedures
  • While on-site, maintaining a safe and clean work environment
Skills of a successful DRS Tech:
  • Effectively interact verbally with our customers providing an excellent customer experience for every DRS customer
  • Use your problem-solving and technical skills to guarantee all work is professionally done
  • Manage the administrative processes including van inventory and appropriate documentation
  • Offer consultative in-home products and solutions to assist the customer, such as surge protectors or other similar items.
  • Professionally maintain your company-issued vehicle
  • Effectively manage your assigned inventory

Job Requirements

Minimum Qualifications:
  • Must be at Least 18 Years Old
  • Valid Florida Drivers’ License*
  • Excellent Driving Record
  • Clean Criminal Background Check (lifetime scope on felony convictions or adjudication withheld)
  • Ability to pass pre-hire physical assessment
  • Drug-Free Workplace

*If you do not have a FL drivers license but have a valid license from another state you may apply but will be required to obtain a FL license prior to starting employment.

Additional Requirements:
  • Willing to Work Flexible Hours, Including Weekends and Holidays. You Will Be Compensated for Overtime
  • Strong Technical, Customer Service, Verbal and Writing Skills
  • Basic Computer Skills
  • Ability to Read and Comprehend English-only Technical Schematics, Tech Manuals and Memos
  • Ability to Move Up to 75 Pounds and Lift Up to 125 Pounds
  • Comfortable Working in Small Spaces and/or Various Heights including Attics, Crawl Spaces, and Under Homes
  • Ability to Safely Operate a Motor Vehicle
  • Ability to Climb and Work from Ladders and other Elevated Surfaces in a Safe Manner
  • Maintain A Body Weight Limit of 275 lbs.(ladder safety)
  • Able to Work in a Variety of Climates: Heat, Rain, Cold, Wind, etc.
  • Satellite or Cable Installation Experience is a Plus, but not required
  • Background Check, Motor Vehicle record check, Drug Test and Physical Demands Assessment Will Be Performed as Part of Pre-employment testing

DRS Locations

DRS is based in Tampa, FL with work locations throughout Florida including the following cities and their surrounding areas:
  • Fort Myers (Cape Coral)
  • Gainesville/High Springs
  • Hudson
  • Jacksonville
  • Lake Wales
  • Ocala/Belleview
  • Orlando/Sanford
  • Port St. Lucie
  • Tallahassee
  • Tampa
It’s time your skills paid off.

Digital Reception Services (DRS) is one of the nation's leading regional service providers for DISH Network, a Fortune 200 Company that continues to define the curve in television entertainment. Our technicians are some of the most highly skilled in the industry, delivering world-class customer service, 365 days a year.

Digital Reception Services is headquartered in Tampa, FL. We're a family-owned business serving nearly all of Florida except the SE FL area. DRS has ten branch locations throughout Florida and has been expanding our Technician hiring efforts due to our continued growth. Take a moment to apply today for immediate consideration as a Field Technician with DRS!